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The best of market research, advanced analytics, and business strategy consulting to help you adapt, innovate, and grow.

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RECENT WEBINAR:
Busting The Millennial
Money Myth

This webinar will help you think about Millennials and their investing, including specific financial habits and the attitudinal drivers of their investing preferences.

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Busting Millennial Money Myths

Reebok—
Refreshing a Global Brand

Learn how CMB helps Reebok breathe new life and value into their brand/brand performance measurement

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Reebok
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Voices of CMB

Read our latest thoughts and game-changing insights into customers, industries, and techniques

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Case Studies

Electronic Arts

Electronic Arts

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Aflac

eBay

eBAY

The Challenge: Electronic Arts (EA) is one of the world’s leading video game publishers, but EA's rapidly changing industry challenged top line growth. New platforms and devices are rapidly emerging, and there was increased competition from companies that hadn’t existed even a year before. EA understood that even the highest quality game will only be successful if people know about it, can find it, and choose it over alternative titles.

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The Challenge: Consumers recognized and enjoyed Aflac’s popular spokes-duck, but few knew what The Duck wanted them to do, or even much about The Duck’s product category–supplemental insurance. Discover how CMB used the power of discrete choice to help Aflac reposition their brand, educate the market about their products, and present a compelling and differentiating value proposition.

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The Challenge: By 2014, nearly a third of shoppers were trading-in or selling their old mobile phones in-store, when making an upgrade, and another third were holding on to their old phones. Both groups faced barriers to selling their phones online. Armed with this data, eBay saw the opportunity to develop an enhanced online mobile phone trade-in/selling program, but needed more information on the specifics of how to proceed.

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Reports

Mobile Wallets – Today and Tomorrow

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The Tablet Path to Purchase: The Mobile, Social, and Online Journey

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The New Hotel Booking Path to Purchase: The Mobile, Social, and Online Journey

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Blog

Will the Sun Set on British Brands?

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Millennial Women and Planning for the Future

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A Data Dominator’s Guide to Research Design…and Dating

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News & Events

Chadwick Martin Bailey Announces Website Relaunch

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Federal Reserve Bank of Atlanta—Mobile Wallets: Is This the Year?

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Point of Sale News: Are Selfies and Retina Scans the Future of Payments Security?

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eMarketer—Fewer Digital Wallet Users Are Making Payments: Digital Wallet Adoption Is Growing Overall

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Chadwick Martin Bailey Named a Top 100 Woman-Led Business

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Spotlight

Emotional Impact Analysis Webinar

Put away the brain scans and learn how we use emotion to inform a range of business challenges, including marketing, customer experience, customer loyalty, and product development. Join CMB's Dr. Erica Carranza and Brant Cruz to learn about the decision-focused emotional measurement approach we call EMPACT℠: Emotional Impact Analysis.

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