NEW WEBINAR:
Winning the
Virtual Assistant War

Learn why emotion and identity are keys to winning the virtual assistant war, and what brands can do to drive adoption.

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BrandFx:
Consumer-powered
Brand Measurement

Build deeper connections with your customers by understanding what they want—the benefits driving purchase, loyalty, and advocacy.

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Adapt, Innovate, and Grow

We combine the best of Advanced Analytics, Consumer Psychology, and Strategy Consulting to help brands get and stay ahead in a fast-changing world.

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Co-Creation: Get out of the office and into a creative space.

We leverage emotional and rational modes of consumer decision-making to help clients and their customers imagine and advance ideas, concepts, and themes to build the future.

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Reebok—
Refreshing a Global Brand

Learn how CMB helps Reebok breathe new life and value into their brand/brand performance measurement

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Reebok
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Case Studies

Delta Dental

Electronic Arts

Electronic Arts

eBay

eBAY

The Challenge: Establish an industry-specific NPS benchmark for top dental insurance providers, along with baseline comparisons for the dental insurance industry against overall Best and Worst NPS consumer brands in the US.

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The Challenge: Electronic Arts (EA) is one of the world’s leading video game publishers, but EA's rapidly changing industry challenged top line growth. New platforms and devices are rapidly emerging, and there was increased competition from companies that hadn’t existed even a year before. EA understood that even the highest quality game will only be successful if people know about it, can find it, and choose it over alternative titles.

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The Challenge: By 2014, nearly a third of shoppers were trading-in or selling their old mobile phones in-store, when making an upgrade, and another third were holding on to their old phones. Both groups faced barriers to selling their phones online. Armed with this data, eBay saw the opportunity to develop an enhanced online mobile phone trade-in/selling program, but needed more information on the specifics of how to proceed.

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Reports

Facing the FinTech Future: Robo-Advisors

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Facing the FinTech Future: Mobile Wallet

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Facing the FinTech Future: Online-only Banking

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Blog

Why Standing up for the Census Still Counts

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The 5 P's of ITA Group: A recipe for success

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TMRE 2018: Gen Z, AI, and Ferraris

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News & Events

CMB Welcomes Brenda Ng as Vice President of Strategy and Account Planning

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Quirks East Event

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2018 Corporate Researchers Conference

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TMRE 2018

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Female Millennials Have 34% Less Saved Than Their Male Counterparts

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Spotlight: Webinar

Keeping a Cutting-Edge Tech Product Relevant for Today's Fickle Consumer

Learn how Anki—creators of Cozmo the hot new consumer robot—partnered with CMB to leverage the behavioral psychology of consumer emotions and social identity to inform their product roadmap, marketing and ultimately dominate the 2017 holiday season.

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