In her role as CMB’s VP of Client Services, Jessica marries over two decades of project and team management with data-driven product and process expertise. As a client services and operations leader, Jessica focuses on developing operational improvements, motivating and engaging teams, and helping them deliver a consultative and seamless execution of projects and solutions to support actionable insights.
Jessica brings 25+ years of research experience to her role, previously managing custom research projects and research teams across a variety of industries. She also played a significant role in strategy, new product development, and with integration of tools and technology. Jessica holds a B.S. in Social Psychology from Union College, with a concentration in Organizational Behavior, as well as a Six Sigma Black Belt certification.