It’s about a 4 min. read.
Here are a few learnings from last week’s Quirk’s East Event in Brooklyn:
Samrat Samran from AB InBev and Pranav Yadav from Neuro-Insight shared Corona’s advertisements that focus on the lime ritual. These “story fragments” equate the ‘feeling’ you get when a lime goes into the beer bottle with a surfer plunging into the water. To quantify success of a non-linear advertisement, they established guardrails on five key branding moments (brand memory, emotional intensity, and engagement etc.). Through this framework, they were able to see an increased recall on the second ad view because interestingly, a nonlinear story is challenging enough that the brain seizes on new aspects of the story in the second viewing.
In a time where many Fortune 500 companies are still asking for drug tests, it may not be intuitive to account for cannabis in your innovation pipeline—especially if you don’t work in the cannabis industry. But marijuana pairings are occurring beyond the music, snacks, etc., so it’s time to start paying attention to this growing category. In the BDS Analytics presentation, of those studied (28% were users, 34% were acceptors, and 38% were rejecters), almost everyone (including rejecters) universally accept some form of marijuana use as ‘acceptable’. And in this case, rejecters aren’t necessarily opponents, they just choose not to use. The cannabis market is diverse in generation, gender, and motivations—and likely will continue to grow in complexity.
NASCAR’s Norris Scott and Luth’s Candice Rab spoke about their behavior-based insights research. In the study, respondents downloaded an app that passively tracked behavior across devices—from PC, smartphone, and tablet. Integrating digital data with survey research helped contextualize participants’ behavior and shed light on the “why” behind attitudes and consumption of digital sports media among NASCAR fans and super-fans. Through this approach, NASCAR discovered that fans are also looking at a range of other sports content, such as ESPN, Yahoo Sports, etc., and half the fans use digital to enhance their race viewing experience.
Kids have always loved having secret languages that bonds and empowers them. Writing has given way to typing to tapping to snapping, per Stephanie Retblatt of SmartyPants. Text has morphed into videos, and videos to emojis, GIFs, memes, filters, and stickers. This evolution marks the significant shift in how kids and tweens experience emotions in ways that text hasn’t kept up with. “Animoji” and “Bitmoji” are part of a new visual curation brought to us by Snapchat.
Whether you’re a F500 company or a Consumer Insights firm, Peter Mackey of Wizer says we need to take AI seriously. Peter showed how a chasm is starting to build between client reality (speed over quality, tighter budgets) and traditional consumer insights. In traditional insights, qualified thinkers brainstorm with you, frame the challenge, and craft the research design—all of which is time intensive. These days, budget-conscious marketers have resorted to DIY surveys, templated survey automation, human supervised/semi-automated coding and transcription. Today, we’re all experimenting with AI in market research world (#MRX):
To break out of the “sea of sameness”, executives and consumers can come together to ideate innovative solutions using a co-creation approach. My company, CMB, presented with our client, Jessica Boothe of Hilton, on a recent co-creation session that explored the future of Global Loyalty and Rewards programs. Hilton has renovated its rewards program, simplifying both the earn and the burn aspects of rewards. This co-creation initiative discovered and re-discovered potential new emotional and functional rewards for both elite and non-elite members of the Honors program.
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